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Wireless Internet & Printing

Kitchener Public Library provides free wireless Internet access at all locations. The support of the Ontario Ministry of Tourism, Culture and Sport for the implementation of wireless Internet is gratefully acknowledged.

How to connect: Access the network/wireless connection settings for your device. Select network “KPL Main" or the community library location. Open your web browser and the library's Internet Access Policy will appear. Read and accept the Internet Access Policy to connect.

A wireless hotspot is not a secured network environment. Keep this in mind if you are accessing confidential personal or business information. It is the responsibility of library customers to take appropriate measures to secure their data and equipment, and to configure their device to access the wireless connection.

Wireless Printing

All Kitchener Public Library locations offer convenient wireless printing. You can easily connect to our printers from your device, and retrieve your print jobs in the library or by using our contactless curbside pickup service.

General Information

  • In-library printing: Larger print jobs may take a few minutes to reach the printer kiosk.

  • Curbside pickup: After submitting your print request, please call or go to the library location you selected within two hours. Otherwise, your print job will be deleted.

  • If you are printing government or immigration forms that need to be opened in Adobe Reader, please do not send through wireless printing. Contact us at askkpl@kpl.org or 519-743-0271 for help.

  • Printing costs: $0.15 per page for black and white printouts, $0.50 per page for colour printouts.

  • If paying at curbside pickup, please be prepared to make a payment by debit/credit or have exact change.

 

Printing from the App in 4 Easy Steps

Step 1: Download the PrinterON app

Visit https://printeron.com to download the PrinterON app to your device.

Step 2: Send your print job

Open the app, and tap the “No Printer Selected” message. Search for Kitchener Public Library.

Select one of the following printers:

Black & White Prints

  • Central: “Central – Main Floor - BW”
  • Country Hills: “CHCL – BW”
  • Forest Heights: “FHCL – BW”
  • Grand River: “GRSP – BW”
  • Pioneer Park: “PPCL - BW”

Colour Prints

  • Central: “Central – Main Floor - Colour”
  • Country Hills: “CHCL – Colour”
  • Forest Heights: “FHCL – Colour”
  • Grand River: “GRSP – Colour”
  • Pioneer Park: “PPCL - Colour”

You will see options to print documents, photos, or webpages. You can also print email attachments.

Documents / Photos:
Select a document or a photo from your device. A preview will appear. Tap the Print button.

From the web:
Enter the address (url) of the webpage you want to print. The webpage will appear on the screen. Tap the printer icon at the top-right to see a preview. Tap the Print button.

Email attachments:
Open the email attachment. You can send it to the PrinterOn app using the "Open With" option, or the sharing options on your device.

Enter your name (first and last) and send the print job. You should receive a notification when the print job has been sent.

If printing in the library: Use the printer kiosk to locate and print out your print job.

If using curbside pickup: Follow steps 3 and 4 below.

Step 3: Confirm receipt

Call the Library’s Curbside Pick-Up number or TTY: 1-877-614-4832

  • Central: 519-574-4583
  • Country Hills: 519-743-3558
  • Forest Heights: 519-743-0644
  • Grand River: 519-896-1736
  • Pioneer Park: 519-748-2740

Share your first and last name, and type of print job. Staff will confirm receipt and print your job.

Step 4: Go to the library

When you arrive at the library, follow the instructions on the Curb and Carry sign.

 

Printing from Email in 4 Easy Steps

Step 1: Open your email

Step 2: Send your print job

Compose or forward an email to one of the following email addresses:

Black & White Prints

Colour Prints

Type your full name in the subject line. You will get an email confirming your print job is ready.

If printing in the library: Use the printer kiosk to locate and print out your print job.

If using curbside pickup: Follow steps 3 and 4 below.

Step 3: Confirm receipt

Call the Library’s Curbside Pick-Up number or TTY: 1-877-614-4832

  • Central: 519-574-4583
  • Country Hills: 519-743-3558
  • Forest Heights: 519-743-0644
  • Grand River: 519-896-1736
  • Pioneer Park: 519-748-2740

Share your first and last name, and type of print job. Staff will confirm receipt and print your job.

Step 4: Go to the library

When you arrive at the library, follow the instructions on the Curb and Carry sign.

 

Printing from the Web in 4 Easy Steps

Step 1: Go to bit.ly/KPLwebprint

Step 2: Send your print job

Under "Printer", choose one of the following printers:

Black & White Prints

  • Central: “Central – Main Floor - BW”
  • Country Hills: “CHCL – BW”
  • Forest Heights: “FHCL – BW”
  • Grand River: “GRSP – BW”
  • Pioneer Park: “PPCL - BW”

Colour Prints

  • Central: “Central – Main Floor - Colour”
  • Country Hills: “CHCL – Colour”
  • Forest Heights: “FHCL – Colour”
  • Grand River: “GRSP – Colour”
  • Pioneer Park: “PPCL - Colour”

Under "User Info", enter your first and last name.

Under "Select Document", choose a file from your device or upload a webpage link.

Press the green printer icon at the bottom of the page.

If printing in the library: Use the printer kiosk to locate and print out your print job.

If using curbside pickup: Follow steps 3 and 4 below.

Step 3: Confirm receipt

Call the Library’s Curbside Pick-Up number or TTY: 1-877-614-4832

  • Central: 519-574-4583
  • Country Hills: 519-743-3558
  • Forest Heights: 519-743-0644
  • Grand River: 519-896-1736
  • Pioneer Park: 519-748-2740

Share your first and last name, and type of print job. Staff will confirm receipt and print your job.

Step 4: Go to the library

When you arrive at the library, follow the instructions on the Curb and Carry sign.